Sofitel Mexico City Reforma announces its reopening on July 1, backed by all the safety and hygiene protocols required by the Mexico City government, so that its guests can enjoy the incredible settings and views of the City, as well as the exquisite dishes from In Room Dining.
“For Sofitel Mexico City Reforma, our priority is to provide the best service, safety, attention and well-being to all our collaborators, guests and visitors; And now more than ever, we will take all necessary measures to prevent the spread of the pandemic we are currently facing. To do this, we have the best experts to implement new security standards, protocols and improved operating procedures that are among the strictest standards in the hospitality industry, ”said Sylvain Chauvet, General Manager of Sofitel Mexico City Reforma.
The new operating standards being applied at Sofitel Mexico City Reforma, as well as at all Accor hotels throughout North and Central America, were developed in compliance with the provisions of the Mexican Ministry of Health and reviewed by a team of expert advisers. to ensure maximum effectiveness in preventing the spread of all viruses and pathogens, including COVID-19.
This process was carried out under the supervision of Bureau Veritas, the world leader in testing, inspection and certification services; Dr. Amesh Adalja, Outstanding Scholar at the Johns Hopkins University Center for Health Security and Fellow of the Infectious Diseases Society of America, and Dr. Ruth Petran, Certified Prank Scientist and Chief Corporate Scientist in Food Safety and Public Health at Ecolab, Leader worldwide in cleanliness and hygiene, plus other trusted advisers from the Centers for Disease Control and Prevention.
For its part, to protect guests and collaborators, Sofitel Mexico City Reforma will take exhaustive and mandatory measures at each point of contact during their stay. These measures include physical distance, body temperature inspection, as well as the supply and use of masks. In addition, Sofitel Mexico City Reforma will implement a 48-hour "rest period" after vacating rooms, cleaning and disinfecting more frequently (especially high contact points), as well as the continued use of disinfecting chemicals, Registered by the United States Environmental Protection Agency (EPA) that have proven effective in preventing transmission of COVID-19.
The Hotel will also have training for all collaborators and specialized committees for implementation within the property; as well as a formal audit program, validated under the new global ALLSAFE cleanliness seal, which guarantees initial and continuous compliance with the necessary measures.
To ensure that guests can experience the essence of each destination with tranquility and security, Sofitel Mexico City Reforma will have a strategic and innovative partnership with AXA, the world leader in insurance and assistance, which will offer medical service to guests, who They will benefit from free access to teleconsultations, as well as to AXA's extensive medical networks, which have tens of thousands of certified health professionals. The implementation is scheduled for July 2020.
“At Sofitel Mexico City Reforma we anticipate the facts, we analyze the present with regard to the contingency that afflicts us today and we back ourselves with the support of expert programs and partners to ensure the tranquility of our guests, for which we are very happy to reopen the hotel this July 1st. At the moment, we will offer In Room Dining room service and until further notice, we will reopen our restaurants and bars Bajel, Balta, Cityzen, Freehouse and Lobby Bar, as well as our Sofitel Spa with L'Occitane ", concluded Sylvain Chauvet, Manager General of Sofitel Mexico City Reforma.
Finally, Sofitel Mexico City Reforma will offer flexible rates on your reservations, which will allow visitors to make changes or cancellations up to 24 hours before arrival.